Delivery method / 01
Technical audit
Review your systems, access, data, suppliers, workarounds and support history.
Approach Understand first. Recommend second.
Understand the problem. Choose and deliver the right fix.
Mevrok first reviews what you have and what is going wrong. We then compare options, deliver the agreed work and make ownership clear.
See the six steps ↘01 Technical audit
Start with a clear picture of your current IT.
A technical audit is a structured review of your systems, risks and working methods. It shows what is known, what needs checking and what limits the available options.
02 Six-stage delivery method
From the current problem to a supported solution.
The amount of detail depends on the project. At every step, you can see the evidence, owner and decision.
Delivery method / 02
Problem analysis
Find the root cause, affected teams, connected systems and business risks.
Delivery method / 03
Budget and options
Compare essential and optional work, costs, risks and delivery stages.
Delivery method / 04
Implementation
Manage the agreed scope, owners, milestones, changes, testing and approval.
Delivery method / 05
Launch and support
Prepare users, document the solution and resolve early issues after launch.
Delivery method / 06
Ongoing improvement
Review the result and agree which later changes or support tasks are worth doing.
03 Audit outputs
Clear information you can use to decide.
The exact documents depend on the agreed scope. Each one separates facts, assumptions, recommendations and decisions.
04 Keeping delivery under control
Clear owners and decisions throughout the project.
Governance means clear rules for decisions, ownership and changes. We use only the controls the project needs.
Project scope
Agree what is included, excluded and required for approval.
Responsibilities
Name who decides, who delivers and what the customer must provide.
Progress
Track milestones, current status and the next decisions.
Risks and changes
Record important risks, issues, dependencies and requested changes.
Testing and approval
Show test results, user checks and agreed completion conditions.
Handover
Provide documents, support ownership and a list of later improvements.
05 Service handover
Finish with clear ownership and a practical support plan.
Mevrok follows service-management practices aligned with ITIL Version 5. ITIL is a framework for managing technology services; this is not a certification claim.
Before closing the project, we record system owners, open issues, handover details and escalation steps. Any ongoing support is agreed in a separate service schedule.
Request an IT review ↗